CHICK FIL A OPERATIONS DIRECTOR
Company: HMSHost
Location: Atlanta
Posted on: October 17, 2024
Job Description:
Chick Fil A Operations Director
With a career at HMSHost, you really benefit! We Offer
- Health, dental and vision insurance
- Generous paid time off (vacation, flex or sick)
- Holiday pay
- Meal and Transportation Benefits
- *401(k) retirement plan with company match or Pension
- *Company paid life insurance
- *Tuition reimbursement
- Employee assistance program
- Training and exciting career growth opportunities
- Referral program - refer a friend and earn a bonus*Benefits may
vary by position so ask your recruiter for details.
Purpose The Operations Director is responsible for helping to set
the vision for the restaurant, increasing sales and profits, and
ensuring an exceptional service experience for guests.Essential
Functions
- Leads all operational aspects of the restaurant; helps execute
the company vision and purpose, as well as uphold the established
core values
- Facilitates the development and implementation of the annual
budget, financial forecasts and other business goals, and leads
unit management to ensure budgeted sales and profit goals are
achieved
- Maintains that high food safety standards are maintained by
training and operational adoption; ensures that food is prepped,
held, and served according to of all Chick-fil-A, federal, state,
and local sanitary, safety, and health standards
- Builds, trains, and coaches high-performing team; partners with
Talent Acquisition to appropriately staff the restaurant to meet
business needs
- Engages with Operations Controller and regional leadership on
financial decisions and enacting needed controls; makes purchasing
decisions for repairs, maintenance, and supplies
- Continuously monitors labor and food cost; adjusts scheduling
and purchasing as necessary
- Ensures each guest has a positive experience and monitors CEM
score
- Develops and communicates ongoing proprietary culinary
standards, objectives, and goals consistently to optimize quality
and financial results
- Acts as point of contact, liaison, and subject matter expert
for all proprietary brand culinary related questionsReporting
Relationship The Operations Director reports to the Senior Director
Operations II
Minimum Qualifications, Knowledge, Skills, and Work Environment
- Education and Experience: The combination of education and
professional experience must exceed 8 years:
- In a leadership role Requires 3 years of experience leading a
team of F&B Operations professionals engaged in developing and
executing Operations programs
- In a technical role Requires 8 years of experience engaged in
developing and delivering Operations programs
- A bachelor's degree in a program related to the functional area
can count for 3 of the eight-year requirement
- An MBA or a master's level degree in a program related to the
functional area can count for an additional 2 years of the
eight-year requirement
- In the industry 3-5 years of F&B Operations experience
- Specialized Skillset/Competencies/Traits o Requires a
demonstrated ability to effectively grow sales and operating
profit, while continuously improving customer, team member, and
landlord satisfaction
- Business acumen and also has the mindset required to understand
the long-term implications of Operations planning and to advance
the organizations goals o Demonstrated history of understanding the
needs of the business, stakeholders, the employee population and
individual circumstances o Demonstrated history of creating and
maintaining positive work environments through coaching,
developing, and leading teams to achieve common goals
- Location: This position is located at the Atlanta airport
DisclaimerAll job requirements are subject to change to reflect the
evolving position requirements or to reasonably accommodate
individuals with disabilities. Some requirements may exclude
individuals who pose a threat or risk to the health and safety of
themselves or other employees. This job description in no way
states or implies that these are the only duties to which will be
required in this position. Employees will be required to follow
other job-related duties as requested by their supervisor/manager
(within guidelines and compliance with Federal and State Laws).
Continued employment remains on an at-will basis. Dufry, Hudson,
and HMSHost are equal opportunity employers and do not discriminate
in employment on the basis of race, color, religion, sex (including
pregnancy and gender identity), national origin, political
affiliation, sexual orientation, marital status, disability,
genetic information, age, membership in an employee organization,
retaliation, parental status, military service, or other non-merit
factors.
Keywords: HMSHost, Alpharetta , CHICK FIL A OPERATIONS DIRECTOR, Executive , Atlanta, Georgia
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