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Retention Senior Manager

Company: VirtualVocations
Location: Alpharetta
Posted on: April 2, 2025

Job Description:

A company is looking for a Retention Sr Manager for the Beauty Business Unit.
Key Responsibilities

Develop and execute a comprehensive retention strategy for subscription and e-commerce models
Leverage customer segmentation to design hyper-personalized campaigns and engagement plans
Monitor subscription churn drivers and design proactive initiatives to mitigate risks

Required Qualifications

Bachelor's degree in Marketing, Business, Data Science, or related fields; Master's degree is a plus
Minimum of 7 years of proven experience in customer retention management, focusing on subscription-based business models
Demonstrated success in building and optimizing subscription programs to drive customer retention
Solid expertise in customer segmentation, lifecycle marketing, and loyalty programs
Proven leadership experience managing cross-functional teams to deliver high-impact retention initiatives

Keywords: VirtualVocations, Alpharetta , Retention Senior Manager, Executive , Alpharetta, Georgia

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