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Data Technical Support Specialist

Company: VirtualVocations
Location: Alpharetta
Posted on: March 22, 2025

Job Description:

A company is looking for a Tier III Data Technical Support Specialist (Remote).



Key Responsibilities

Resolve escalated technical data support tickets and collaborate with customers to address data issues
Communicate complex technical information in user-friendly ways to various stakeholders
Identify and diagnose complex technical data issues, providing timely solutions to customers



Required Qualifications

3+ years of experience in a technical support and customer-facing role
Experience with troubleshooting Postgres-based applications and ETL pipelines
Advanced knowledge of SQL for writing and optimizing complex queries
Familiarity with API debugging and data-sharing mechanisms
Understanding of data architecture and data engineering workflows

Keywords: VirtualVocations, Alpharetta , Data Technical Support Specialist, IT / Software / Systems , Alpharetta, Georgia

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