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Lead Technology Analyst

Company: VirtualVocations
Location: Alpharetta
Posted on: March 21, 2025

Job Description:

A company is looking for a Lead Technology Analyst (Payments Technology).



Key Responsibilities

Lead application support teams and manage issue resolution for Check Processing, Returns, and Adjustments applications
Facilitate continuous improvement efforts and collaborate with vendors and business lines to ensure service delivery
Analyze complex problems, document resolutions, and provide strategic recommendations based on metrics and financial impact



Required Qualifications

Bachelor's Degree or higher in Computer Science, Information Technology, or related field, or equivalent work experience
Basic understanding of at least one programming language (e.g., JavaScript, C#)
3+ years of application support experience within Check Processing, Returns, and Adjustments
Knowledge of Infrastructure Support responsibilities and incident management
Experience with Agile/Scrum methodologies and tools like Jira/Jira Align

Keywords: VirtualVocations, Alpharetta , Lead Technology Analyst, Professions , Alpharetta, Georgia

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